{"id":689,"date":"2017-12-20T23:05:55","date_gmt":"2017-12-20T23:05:55","guid":{"rendered":"http:\/\/em-jewels.com\/?page_id=689"},"modified":"2026-06-16T11:30:46","modified_gmt":"2026-06-16T11:30:46","slug":"envio-pago-devolucion","status":"publish","type":"page","link":"https:\/\/em-jewels.com\/es\/envio-pago-devolucion\/","title":{"rendered":"Envio-Devolucion"},"content":{"rendered":"\n<div class=\"row\"  id=\"row-1577859912\">\n\n\n\t<div id=\"col-911611754\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h4 class=\"section-title section-title-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >ENV\u00cdO<\/span><b aria-hidden=\"true\"><\/b><\/h4><\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1381015961\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<ul>\n<li><span style=\"color: #282828; font-size: 90%;\">El producto comprado se env\u00eda el siguiente d\u00eda laborable (excepto los art\u00edculos personalizados).<\/span><\/li>\n<li><span style=\"color: #282828; font-size: 90%;\">Opciones de env\u00edo: Correos Espa\u00f1a o DHL \/ servicio de mensajer\u00eda \u2013 siempre con n\u00famero de seguimiento.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: left;\"><span style=\"font-size: 90%;\"><strong><span style=\"color: #282828;\">\u00a0 \u00a0 \u00a0 Correo certificado Correos Espa\u00f1a<\/span><\/strong><\/span><\/p>\n<p style=\"text-align: left; padding-left: 40px;\"><span style=\"color: #282828; font-size: 90%;\">ESPA\u00d1A: (3\u20135 d\u00edas laborables): Gratis<\/span><br \/><span style=\"color: #282828; font-size: 90%;\">UNI\u00d3N EUROPEA: (5\u201310 d\u00edas laborables): Gratis<\/span><br \/><span style=\"color: #282828; font-size: 90%;\">EE. UU.: (10\u201320 d\u00edas): Gratis<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: 90%;\"><strong><span style=\"color: #282828;\">\u00a0 \u00a0 \u00a0 DHL o servicio de mensajer\u00eda<\/span><\/strong><\/span><\/p>\n<p style=\"text-align: left; padding-left: 40px;\"><span style=\"color: #282828; font-size: 90%;\">ESPA\u00d1A: (24\/48 h): 3,- \u20ac<\/span><br \/><span style=\"color: #282828; font-size: 90%;\">UNI\u00d3N EUROPEA: (1\u20133 d\u00edas laborables): 12,- \u20ac<\/span><br \/><span style=\"color: #282828; font-size: 90%;\">EE. UU.: (2\u20135 d\u00edas): 15,- \u20ac<\/span><\/p>\n<p><span style=\"font-size: 90%; color: #282828;\">Env\u00edos a:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 90%; color: #282828;\">Espa\u00f1a<\/span><\/li>\n<li><span style=\"font-size: 90%; color: #282828;\">Alemania, Andorra, Austria, B\u00e9lgica, Ciudad del Vaticano, Dinamarca, Finlandia, Francia, Grecia, Irlanda, Islandia, Italia, Liechtenstein, Luxemburgo, Malta, M\u00f3naco, Noruega, Pa\u00edses Bajos, Polonia, Portugal, Reino Unido (UK), San Marino, Suecia, Suiza<\/span><\/li>\n<li><span style=\"font-size: 90%; color: #282828;\">EE. UU.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 90%; color: #282828;\">El vendedor no es responsable del pago de posibles aranceles ni impuestos de importaci\u00f3n en compras\/env\u00edos fuera de la Uni\u00f3n Europea.<\/span><\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-1798354663\">\n\n\n\t<div id=\"col-1882853546\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h4 class=\"section-title section-title-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >PAGO<\/span><b aria-hidden=\"true\"><\/b><\/h4><\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-462756899\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<ul>\n<li>\n<p><span style=\"color: #282828; font-size: 90%;\">La tienda online utiliza las pasarelas de pago de: PayPal (permite pagar con una cuenta de PayPal o con tarjeta \/ banca online sin necesidad de tener cuenta PayPal) y Stripe (pago con tarjeta o banca online). En ning\u00fan momento PayPal o Stripe comparten tus datos de pago con el vendedor.<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"color: #282828; font-size: 90%;\">Al finalizar el proceso, recibir\u00e1s un correo electr\u00f3nico de confirmaci\u00f3n.<\/span><\/p>\n<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-1109902184\">\n\n\n\t<div id=\"col-816102739\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h4 class=\"section-title section-title-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >DEVOLUCIONES<\/span><b aria-hidden=\"true\"><\/b><\/h4><\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-966087652\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<ul>\n<li>\n<p><span style=\"font-size: 90%; color: #282828;\">Las devoluciones est\u00e1n permitidas dentro de un plazo de 14 d\u00edas a partir de la recepci\u00f3n del paquete. Los art\u00edculos personalizados quedan excluidos.<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 90%; color: #282828;\">En caso de devoluci\u00f3n: contacto por correo electr\u00f3nico \/ tel\u00e9fono:<br \/><strong>ellen@em-jewels.com\/ +34-645715428<\/strong><\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 90%; color: #282828;\">El art\u00edculo comprado debe devolverse en su embalaje original y en su estado original, sin signos de uso ni desgaste. <\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 90%; color: #282828;\">En los siguientes motivos de devoluci\u00f3n: \u00abno me gusta el art\u00edculo\u00bb, \u00abcambio de opini\u00f3n\u00bb, \u00abla talla no es correcta\u00bb\u2026, el cliente asume los gastos de env\u00edo de la devoluci\u00f3n. En caso de \u00abproducto defectuoso\u00bb, el vendedor asume los gastos de env\u00edo de la devoluci\u00f3n. <\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 90%; color: #282828;\">Para el env\u00edo, siempre debe utilizarse un servicio de mensajer\u00eda con n\u00famero de seguimiento. <\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"font-size: 90%; color: #282828;\">Tras la recepci\u00f3n de la devoluci\u00f3n por parte del vendedor, el importe ser\u00e1 reembolsado en un plazo de 7 d\u00edas.<\/span><\/p>\n<\/li>\n<\/ul>\n<p><span style=\"font-size: 90%; color: #282828;\">Versi\u00f3n detallada: <a href=\"https:\/\/em-jewels.com\/es\/condiciones-generales-la-venta\/\">Condiciones generales de la venta<\/a><\/span><\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-591807119\">\n\n\n\t<div id=\"col-1862944137\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p style=\"text-align: center;\"><span style=\"color: #282828; font-size: 90%;\">Im Falle einer R\u00fcckgabe oder eines anderen Problems:<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 90%;\"><strong><span style=\"color: #282828;\">ellen@em-jewels.com<\/span><\/strong><\/span><br \/><span style=\"font-size: 90%;\"><strong><span style=\"color: #282828;\">+34-645715428<\/span><\/strong><\/span><\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-591807119 > .col > .col-inner {\n  background-color: rgb(247, 247, 247);\n}\n<\/style>\n<\/div>\n<div class=\"row row-collapse\"  id=\"row-1034148713\">\n\n\n\t<div id=\"col-860022718\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<a href=\"https:\/\/em-jewels.com\/de\/shop\/\" class=\"button primary\" style=\"border-radius:99px;\">\n\t<i class=\"icon-shopping-cart\" aria-hidden=\"true\"><\/i>\t<span>Shop<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-689","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Informaci\u00f3n corta sobre la compra en la Tienda Online de Ellen Mekiffer<\/title>\n<meta name=\"description\" content=\"Informaci\u00f3n corte sobre la Tienda Online de Ellen Mekiffer. Cuando y como se envian los productos, formas de pago y como realizar una devoluci\u00f3n.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/em-jewels.com\/es\/envio-pago-devolucion\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Informaci\u00f3n corta sobre la compra en la Tienda Online de Ellen Mekiffer\" \/>\n<meta property=\"og:description\" content=\"Informaci\u00f3n corte sobre la Tienda Online de Ellen Mekiffer. Cuando y como se envian los productos, formas de pago y como realizar una devoluci\u00f3n.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/em-jewels.com\/es\/envio-pago-devolucion\/\" \/>\n<meta property=\"og:site_name\" content=\"Ellen Mekiffer - joyas contempor\u00e1neas\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ellenmekiffer\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-16T11:30:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/em-jewels.com\/wp-content\/uploads\/2026\/06\/yoast.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/em-jewels.com\\\/es\\\/envio-pago-devolucion\\\/\",\"url\":\"https:\\\/\\\/em-jewels.com\\\/es\\\/envio-pago-devolucion\\\/\",\"name\":\"Informaci\u00f3n corta sobre la compra en la Tienda Online de Ellen Mekiffer\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/em-jewels.com\\\/es\\\/de\\\/#website\"},\"datePublished\":\"2017-12-20T23:05:55+00:00\",\"dateModified\":\"2026-06-16T11:30:46+00:00\",\"description\":\"Informaci\u00f3n corte sobre la Tienda Online de Ellen Mekiffer. Cuando y como se envian los productos, formas de pago y como realizar una devoluci\u00f3n.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/em-jewels.com\\\/es\\\/envio-pago-devolucion\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/em-jewels.com\\\/es\\\/envio-pago-devolucion\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/em-jewels.com\\\/es\\\/envio-pago-devolucion\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/em-jewels.com\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Envio-Devolucion\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/em-jewels.com\\\/es\\\/de\\\/#website\",\"url\":\"https:\\\/\\\/em-jewels.com\\\/es\\\/de\\\/\",\"name\":\"em-jewels\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/em-jewels.com\\\/es\\\/de\\\/#organization\"},\"alternateName\":\"em-jewels Schmuckdesign\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/em-jewels.com\\\/es\\\/de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/em-jewels.com\\\/es\\\/de\\\/#organization\",\"name\":\"em-jewels\",\"url\":\"https:\\\/\\\/em-jewels.com\\\/es\\\/de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/em-jewels.com\\\/es\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"em-jewels\"},\"image\":{\"@id\":\"https:\\\/\\\/em-jewels.com\\\/es\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ellenmekiffer\\\/\",\"https:\\\/\\\/www.instagram.com\\\/ellen_mekiffer\\\/?hl=es\",\"https:\\\/\\\/www.pinterest.es\\\/ellenmekiffer\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Informaci\u00f3n corta sobre la compra en la Tienda Online de Ellen Mekiffer","description":"Informaci\u00f3n corte sobre la Tienda Online de Ellen Mekiffer. Cuando y como se envian los productos, formas de pago y como realizar una devoluci\u00f3n.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/em-jewels.com\/es\/envio-pago-devolucion\/","og_locale":"es_ES","og_type":"article","og_title":"Informaci\u00f3n corta sobre la compra en la Tienda Online de Ellen Mekiffer","og_description":"Informaci\u00f3n corte sobre la Tienda Online de Ellen Mekiffer. Cuando y como se envian los productos, formas de pago y como realizar una devoluci\u00f3n.","og_url":"https:\/\/em-jewels.com\/es\/envio-pago-devolucion\/","og_site_name":"Ellen Mekiffer - joyas contempor\u00e1neas","article_publisher":"https:\/\/www.facebook.com\/ellenmekiffer\/","article_modified_time":"2026-06-16T11:30:46+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/em-jewels.com\/wp-content\/uploads\/2026\/06\/yoast.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/em-jewels.com\/es\/envio-pago-devolucion\/","url":"https:\/\/em-jewels.com\/es\/envio-pago-devolucion\/","name":"Informaci\u00f3n corta sobre la compra en la Tienda Online de Ellen Mekiffer","isPartOf":{"@id":"https:\/\/em-jewels.com\/es\/de\/#website"},"datePublished":"2017-12-20T23:05:55+00:00","dateModified":"2026-06-16T11:30:46+00:00","description":"Informaci\u00f3n corte sobre la Tienda Online de Ellen Mekiffer. Cuando y como se envian los productos, formas de pago y como realizar una devoluci\u00f3n.","breadcrumb":{"@id":"https:\/\/em-jewels.com\/es\/envio-pago-devolucion\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/em-jewels.com\/es\/envio-pago-devolucion\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/em-jewels.com\/es\/envio-pago-devolucion\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/em-jewels.com\/es\/"},{"@type":"ListItem","position":2,"name":"Envio-Devolucion"}]},{"@type":"WebSite","@id":"https:\/\/em-jewels.com\/es\/de\/#website","url":"https:\/\/em-jewels.com\/es\/de\/","name":"em-jewels","description":"","publisher":{"@id":"https:\/\/em-jewels.com\/es\/de\/#organization"},"alternateName":"em-jewels Schmuckdesign","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/em-jewels.com\/es\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/em-jewels.com\/es\/de\/#organization","name":"em-jewels","url":"https:\/\/em-jewels.com\/es\/de\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/em-jewels.com\/es\/de\/#\/schema\/logo\/image\/","url":"","contentUrl":"","caption":"em-jewels"},"image":{"@id":"https:\/\/em-jewels.com\/es\/de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ellenmekiffer\/","https:\/\/www.instagram.com\/ellen_mekiffer\/?hl=es","https:\/\/www.pinterest.es\/ellenmekiffer\/"]}]}},"_links":{"self":[{"href":"https:\/\/em-jewels.com\/es\/wp-json\/wp\/v2\/pages\/689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/em-jewels.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/em-jewels.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/em-jewels.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/em-jewels.com\/es\/wp-json\/wp\/v2\/comments?post=689"}],"version-history":[{"count":0,"href":"https:\/\/em-jewels.com\/es\/wp-json\/wp\/v2\/pages\/689\/revisions"}],"wp:attachment":[{"href":"https:\/\/em-jewels.com\/es\/wp-json\/wp\/v2\/media?parent=689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}